North shore toyota dealer committed to restoring customers confidence

North Shore Toyota Dealer Committed To Restoring Customer's Confidence

Toyota officials are working hard at damage control and asking dealers to step up and reassure customers that they plan to make good on their pledge to fix the glitches and improve things for the future. Dealers at North Shore Toyota are doing just that. They want customers to know that Toyota is still a reliable company and is offering quality, efficient vehicles.
In recalling over eight million vehicles across the globe, Toyota says it will make things right with the brake system problems and accelerator issues. Whether Toyota owners believe this is still tough to gauge, but from interviews and blog postings it would seem many of them plan to stick with Toyota, the brand they and their families have trusted for years. Your Chicago certified Toyota dealer asks for the opportunity to prove the reliability of Toyota vehicles. Toyota stated, “History shows that great companies learn from their mistakes. That’s why all 172,000 people working for Toyota and our dealers are doing more than ever to make things right for our customers for the future.” The company further states that it is “confident that no problems exist with the electronics in our vehicles” and has done massive testing to ensure the system is running smoothly.
Toyota was examined closely during recent congressional hearings. The focus of the hearings was on whether or not Toyota had waited too long to issue recalls on its models with defective braking systems and sticking accelerators and also whether the National Transportation Safety Board was lax in not calling Toyota on the carpet for the 52 deaths connected to these recall issues.
Secretary of Transportation Ray LaHood thought the new braking system being installed by Toyota to override the accelerator in the case that it sticks should be something included on all vehicles manufactured in the United States. Whether this means kudos for Toyota is hard to say, but it must mean the company is pointed in the right direction. Visit a Chicago certified Toyota dealer to see some of the new directions the company is headed in, such as the new Prius Plug-in coming later this year.
Although changes will not happen overnight for Toyota and its vehicle fixes or changes in law which might be a result of these hearings, one senator suggested reviewing current vehicle safety laws to determine if they need to be updated or tightened. North Shore Toyota customers are urged to contact or visit their dealer with any questions or concerns. Toyota President Akio Toyoda has recently opened up about recall issues and what is being done to fix them. He reiterated the company’s pledge to meet customer needs and do what is necessary to right the wrongs. Chicago Matrix dealers will be right there, opening their service departments and welcoming customers old and new.
Customers visiting their Chicago Matrix dealer can look forward to many exciting new models and some leaps in technology. As long as Toyota keeps its word on the recall fixes and rolls out its highly-anticipated green car models on time, customer loyalty shouldn’t take too big a hit.

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